Privacy Policy
How NotifiKai collects, uses, and protects your personal information
At NotifiKai, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS reminder service. We are committed to protecting your personal information and being transparent about our data practices.
Last Updated: December 19, 2024
By using NotifiKai, you agree to the collection and use of information in accordance with this policy.
Information You Provide
- Phone Number: Required to send SMS reminders
- Reminder Content: The text of reminders you create
- Timing Preferences: When you want to receive reminders
- Communication Preferences: Your SMS consent and preferences
Information We Collect Automatically
- Usage Data: How you interact with our service
- Device Information: Basic device and carrier information
- Service Logs: Message delivery status and timestamps
- Analytics: Aggregated usage patterns (anonymized)
We do NOT collect: Location data, contacts, photos, or any other personal information not directly related to providing reminder services.
We use your information solely to provide and improve our SMS reminder service:
Primary Uses
- Send requested SMS reminders
- Process and schedule reminders
- Manage your reminder preferences
- Provide customer support
Service Improvement
- Improve reminder accuracy
- Enhance user experience
- Develop new features
- Monitor service performance
We Will NEVER:
- Sell your personal information to third parties
- Use your data for advertising purposes
- Share your reminders with anyone else
- Send unsolicited marketing messages
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:
Service Providers
We work with trusted third-party services (like SMS delivery providers) who help us operate our service. These providers are contractually bound to protect your information.
Legal Requirements
We may disclose information if required by law, court order, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction, subject to the same privacy protections.
We implement industry-standard security measures to protect your personal information:
Technical Safeguards
- End-to-end encryption for data transmission
- Secure data storage with encryption at rest
- Regular security audits and updates
- Access controls and authentication
Operational Safeguards
- Limited employee access to personal data
- Regular staff training on privacy practices
- Incident response procedures
- Data backup and recovery systems
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your information only as long as necessary to provide our services:
Retention Periods
- Active Reminders: Stored until completed or cancelled
- Completed Reminders: Deleted after 30 days
- Account Information: Retained while your account is active
- Service Logs: Retained for 90 days for troubleshooting
Account Deletion: You can request complete account deletion at any time by texting "DELETE ACCOUNT" to +1 888 644 7578 or using our Support form. We will delete all your personal information within 30 days.
You have the following rights regarding your personal information:
Access & Control
- View your active reminders
- Update your preferences
- Cancel specific reminders
- Opt out of SMS messages
Data Rights
- Request a copy of your data
- Correct inaccurate information
- Delete your account and data
- Restrict data processing
To exercise these rights, text us at +1 888 644 7578 or contact us using our Support form.
NotifiKai is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13, we will delete that information promptly.
We may update this Privacy Policy from time to time. When we do, we will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you via SMS if there are material changes
- Give you the opportunity to review changes before they take effect
Your continued use of NotifiKai after any changes indicates your acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
SMS Support
+1 888 644 7578 (toll-free)
Text "PRIVACY" for quick help
This Privacy Policy was last updated on December 19, 2024.
We are committed to protecting your privacy and will continue to update our practices as needed.