Support & Help Center

Get help with NotifiKai or contact our support team

Quick Contact

SMS Support

+1 888 644 7578

Text "SUPPORT" for assistance

Support Hours
SMS Support24/7
Email Support24/7
Response Time< 24 hours
Quick Help

Common SMS Commands

  • • "STOP" - Unsubscribe from all messages
  • • "SUPPORT" - Get assistance
  • • "DELETE [reminder]" - Cancel specific reminder
Contact Support

Send us a detailed message and we'll get back to you within 24 hours.

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Before submitting:

  • • Check if your issue can be resolved with SMS commands
  • • Include your phone number if reporting SMS delivery issues
  • • Describe the steps you've already tried
  • • Include any error messages you've received

Frequently Asked Questions

How do I set up my first reminder?

Send 'GET STARTED' to +1 888 644 7578 to see all available plans and choose one. Once you're set up, you can create reminders by texting in plain English. For example: 'Remind me to call Mom at 3pm tomorrow' or 'Take vitamins every morning at 8am'.

How do I cancel a reminder?

Reply 'DELETE' to any reminder message, or text 'DELETE [description]' to our main number. You can also reply 'STOP' to unsubscribe from all messages.

What if I'm not receiving reminders?

Contact our support team for assistance. You can text 'SUPPORT' to +1 888 644 7578 for help, or use the contact form above.

How do I upgrade my plan?

Text "UPGRADE" to +1 888 644 7578 or contact our support team. We'll help you choose the right plan and handle the upgrade process.

Are there any message charges?

NotifiKai doesn't charge for SMS delivery, but standard message and data rates from your carrier may apply. Check with your mobile provider for details.

How do I delete my account?

Text "DELETE ACCOUNT" to +1 888 644 7578 or contact us above. We'll delete all your data within 30 days as outlined in our Privacy Policy.

How does TODO List Mode work?

TODO List Mode is available for Pro and Power plans. Start a message with "Remind me to do the following:" or "My [custom name]:" then list your tasks using bullets (–, -, *, or numbers). Items with times become reminders, items without times become checklist tasks. Text "LIST" to see all your lists.

Can I mix reminders and tasks in one list?

Yes! When you create a TODO list, items with specific times (like "dentist at 3pm") automatically become reminders, while items without times (like "buy groceries") become checklist tasks. This gives you the flexibility to organize both time-sensitive and general tasks together.

Complete SMS Commands Reference

Here are all the commands you can text to +1 888 644 7578 to interact with NotifiKai

Getting Started

GET STARTED

See all available plans and choose one

Example: "GET STARTED" or "START"

1, 2, or 3

Choose or upgrade to a specific plan

1 = Starter (Free), 2 = Essential ($5.99), 3 = Pro ($9.99)

UPGRADE

See upgrade options for your current plan

Example: "UPGRADE" or "CHANGE PLAN"

Creating Reminders

One-Time Reminders

Set reminders for specific times

• "Remind me to call Mom at 3pm today"

• "Pick up groceries by 6pm tomorrow"

• "Dentist appointment Tuesday 2pm"

Recurring Reminders

Set repeating reminders

• "Take vitamins every morning at 8am"

• "Water plants every Sunday"

• "Team meeting every other Wednesday 3pm"

• "Check on elderly neighbor every 2 days"

TODO List Mode (Pro+)

Create organized lists with mixed tasks and reminders

• "Remind me to do the following:"

• "My weekend tasks:"

• "– clean house"

• "– dentist at 2pm"

• "– call Mom"

Managing Reminders

LIST or REMINDERS

See all your active reminders

Example: "LIST" or "SHOW REMINDERS"

DONE

Mark a reminder as completed (reply to reminder)

Reply "DONE" to any reminder message

SNOOZE

Postpone a reminder for a specific time

• "SNOOZE 15min" (default)

• "SNOOZE 1 hour"

• "SNOOZE 30 minutes"

DELETE

Cancel a specific reminder permanently

Reply "DELETE" to any reminder message

TODO List ModePro+

CREATE TODO LIST

Start a message with trigger phrases to create lists

• "Remind me to do the following:"

• "To-do list:" or "My [custom name]:"

• "Tasks:" or "Here's what I need to do:"

LIST or LISTS

See all your active TODO lists

Example: "LIST" or "SHOW LISTS"

SHOW [list name]

View specific TODO list items

Example: "SHOW My Friday prep"

COMPLETE [task]

Mark a specific task as completed

Example: "COMPLETE grocery shopping"

Settings & Support

TIMEZONE

Change your timezone for accurate reminders

• "TIMEZONE" - See all options

• "1" through "14" - Select specific timezone

SUPPORT

Get the complete command support

Example: "SUPPORT" or "COMMAND"

PRICING

See all available plans and pricing

Example: "PRICING" or "PLANS" or "COST"

DELETE ACCOUNT

Permanently delete your account and all data

Example: "DELETE ACCOUNT" - Cannot be undone!

STOP

Unsubscribe from all messages

Example: "STOP" or "UNSUBSCRIBE"

💡 Pro Tips for Better Reminders

⏰ Time Formats We Understand

  • • "3pm", "3:30pm", "15:30"
  • • "at 9am", "by 5pm"
  • • "in 2 hours", "in 30 minutes"
  • • "tomorrow at noon"
  • • "next Friday 2pm"

🔄 Recurring Patterns

  • • "every day", "daily"
  • • "every Monday", "every other week"
  • • "every 2 hours", "every 30 minutes"
  • • "monthly", "yearly"
  • • "every morning", "every evening"

📝 Natural Language

  • • Start with action: "Call", "Take", "Buy"
  • • Be specific: "Call Mom about dinner"
  • • Include context: "Pick up dry cleaning"
  • • Use clear times: "before 5pm"

📋 TODO List Tips (Pro+)

  • • Use custom names: "My Friday prep:"
  • • Mix timed and untimed items
  • • Use consistent bullet formats
  • • Text "LIST" to see all lists
  • • Mark items done as you complete them

🎯 Best Practices

  • • Keep messages under 160 characters
  • • Use "LIST" to check active reminders
  • • Set timezone once for accuracy
  • • Reply to reminders for quick actions

📱 Quick Reference Card

Most Used Commands

LIST - Show reminders

DONE - Mark complete

SUPPORT - Get help

Quick Examples

"Call Mom at 3pm"

"Take pills every 8am"

"Meeting tomorrow 2pm"

Emergency

STOP - Unsubscribe

SUPPORT - Get support